Price Match Guarantee

Price Match Guarantee

We want you to feel confident when shopping for your lift chair. If you find the same chair for less from an eligible retailer, we will review it for a price match.

Submit a Price Match โ†’ ๐Ÿ“ž (214) 856-1476
Price Match Guarantee

How Our Price Match Works

Our price match policy is designed to give you more confidence before and after you order.

6-Month Window

Find a lower eligible price within 6 months of your purchase and you can request a price match review.

Authorized Retailers

The lower price must come from an authorized online retailer, not an auction or marketplace seller.

Same Chair

The item must be the same brand, model, color, and currently available to purchase.

Submit a Price Match in 5 Steps

Send us the details and we will review the request based on our policy requirements.

1

Find Lower Price

Same chair at a lower price online

2

Check Details

Same brand, model, and color

3

Send the Link

Email us the product page URL

4

We Review

We verify eligibility and compare

5

Get Update

Approval or next steps from our team

What Qualifies for a Price Match

Review these requirements before submitting to make the process faster.

Eligible for Review

Same brand and model number
Same color, fabric, and size
Item is currently in stock and available to purchase
Lower price is from an authorized online retailer
Price includes shipping, taxes, and fees when applicable
Request submitted within the eligible time window

Not Eligible

Auction sites or marketplace listings
Used, open-box, refurbished, or damaged items
Clearance, closeout, or liquidation offers
Rebate offers, gift cards, coupons, or bundle deals
Prices from unauthorized sellers
Items that are out of stock or unavailable

Help Us Review Your Request Faster

Include the following information when submitting a price match request so we can verify and respond quickly.

Your name and order number, if you already purchased
The competitor product link showing the lower price
The brand, model number, and color
A screenshot of the lower price, if available

Important Note

Price match requests are reviewed case by case. The competing offer must be valid, currently available, and comparable to the same product and delivery terms.

Our team typically responds within 1 business day. Have your details ready before reaching out to speed up the review.

Email Price Match Request

Price Match Questions

Quick answers to the questions we hear the most.

Can I request a price match after I already ordered?
Yes, if the request falls within the eligible time window and meets all price match requirements.
Does the lower price have to be for the exact same chair?
Yes. It must match the brand, model, color, and size.
Do marketplace listings qualify?
Auction sites, marketplace sellers, used items, open-box items, and unauthorized sellers are not eligible for a price match.
Does shipping count in the comparison?
Yes. Shipping, delivery, taxes, and fees may be considered when comparing the total price.
How do I submit my request?
Email us at sales@liftchairheaven.com with the competitor product link, product details, your order number if available, and a screenshot if you have one.