Privacy Policy
ARTICLE 1: INTRODUCTION AND SCOPE
1.1 Welcome and Purpose
Welcome to Liftchairheaven.com ("Website"). This website is operated and owned by Lift Chair Heaven LLC ("Company," "we," "our," or "us"). This Privacy Policy ("Policy") is intended to serve as a binding agreement between you ("User," "you," or "your") and the Company. The Policy describes the types of personal information we collect from users, how we use this information, with whom we share it, and the choices available to our users regarding our use of their information.
1.2 Scope of Application
This Policy applies to all services and sub-domains available under the domain name of www.liftchairheaven.com and is applicable to all users, irrespective of whether you are a "Visitor" (which means you are simply browsing the Website), a "Customer" (which means you have made a purchase or transaction on the Website), or a "Subscriber" (which means you have registered for an account and/or subscribed to receive information or services from us).
1.3 Acceptance of Terms
By accessing or using the Website, you are agreeing to comply with and be bound by this Privacy Policy. If you do not agree to this Policy, you must refrain from using or accessing the Website. Your continued use of the Website following the posting of changes to this Policy will be deemed your acceptance of those changes.
1.4 Legal Compliance
This Policy has been structured to meet the legal requirements of the United States' privacy laws, as well as other foreign jurisdictions where our users may reside. However, it is your responsibility to be aware of the privacy laws in your jurisdiction and ensure that your use of our services is in compliance with those laws.
1.5 Updates and Modifications
We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our information practices or changes in legislation. Any amendments to this Privacy Policy will become effective upon posting on the Website, and it is your responsibility to review this Policy periodically for updates.
ARTICLE 2: INFORMATION COLLECTION
2.1 Personal Information
2.1.1 Collection Methods: We may collect personal information from you through various methods, including but not limited to:
- Purchase Transactions: When you engage in a purchase transaction through the Website, we may collect personal information necessary to process and fulfill your order. This information may include your name, email address, phone number, shipping address, and payment information.
- Newsletter Subscription: If you choose to subscribe to our newsletter, we will collect your email address to deliver the newsletter and other promotional materials.
- Contact Forms: When you submit a contact form on our Website, we may collect your name, email address, and any other information you provide to respond to your inquiry or request.
- Surveys and Promotions: If you participate in surveys or promotions hosted on the Website, we may collect information as required for the specific survey or promotion, which may include personal information such as your name and contact details.
2.1.2 Voluntary Submission: The provision of personal information is typically voluntary and at your discretion. However, certain information may be necessary to fulfill specific requests or to complete transactions. In such cases, failure to provide the required information may result in the inability to access certain features or services on the Website.
2.1.3 Sensitive Information: We do not intentionally collect sensitive information such as your social security number, financial account numbers, or medical history. Please refrain from providing such information through the Website.
2.1.4 Children's Privacy: We do not knowingly collect personal information from individuals under the age of 18. If you believe that we have inadvertently collected personal information from a minor, please contact us, and we will promptly take steps to delete such information from our records.
2.1.5 Third-Party Sources: We may also obtain personal information from third-party sources, such as payment processors, in connection with your transactions on the Website. The collection and use of such information are subject to the privacy policies of those third parties.
2.1.6 Data Accuracy: It is your responsibility to ensure that the personal information you provide is accurate, complete, and up-to-date. You may review and update your personal information by logging into your account or contacting us as specified ("Contact Information") of this Privacy Policy.
ARTICLE 3: NON-PERSONAL INFORMATION
3.1 Collection and Usage
3.1.1 Non-Personal Information: In addition to personal information, we automatically collect non-personal information when you interact with the Website. This non-personal information may include, but is not limited to:
- Browser Information: We collect data related to your web browser, including the type, version, and settings.
- Device Information: Information about your device, such as its make, model, operating system, and unique device identifiers, may be collected.
- IP Address: Your Internet Protocol (IP) address, which may indicate your approximate geographic location, may be logged.
- Browsing Behavior: Information about your interactions with the Website, including pages viewed, links clicked, and other actions taken, is collected to analyze user trends and improve our services.
3.1.2 Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to gather non-personal information. These technologies help us enhance user experiences, analyze Website performance, and provide targeted content and advertising.
3.1.3 Third-Party Analytics: We may employ third-party analytics services to collect and analyze non-personal information. These services may use cookies and similar technologies to track and report website traffic. These third parties are bound by their own privacy policies and terms of use.
Google Analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
3.2 Purpose of Collection
3.2.1 Website Improvement: Non-personal information is collected to better understand user behavior, preferences, and trends. This data allows us to improve the functionality, content, and performance of the Website.
3.2.2 Analytics: We use non-personal information to generate statistical reports and analyses, which help us make informed decisions regarding Website enhancements and user engagement.
3.2.3 Advertising: Non-personal information may be used to deliver targeted advertisements based on your browsing behavior. These advertisements may appear on our Website or on third-party websites.
3.2.4 Data Aggregation: We may aggregate non-personal information with similar data from other users to create broader demographic and usage patterns, which do not identify individual users.
3.3 Cookie Management
3.3.1 Cookie Consent: By using the Website, you consent to the use of cookies and similar technologies as described in this Privacy Policy. You have the option to disable cookies through your browser settings, although this may impact certain Website features.
3.3.2 Opt-Out: You can opt out of third-party cookies and targeted advertising by adjusting your browser settings or using third-party tools. Please refer to our Cookie Policy for more information on managing cookies.
3.3.3 Do Not Track: Some web browsers offer "Do Not Track" settings. At this time, we do not respond to "Do Not Track" signals, as there is no universally accepted standard for how such signals should be handled.
ARTICLE 4: USE OF INFORMATION
4.1 General Use
4.1.1 Purposes: We collect and use your personal information for various lawful purposes, including but not limited to:
- Order Processing: Your personal information is used to process and fulfill orders, including verifying payment details, facilitating product delivery, and providing order-related communications.
- Customer Service: We may use your information to address inquiries, resolve issues, and provide customer support. This includes responding to your requests, comments, or complaints.
- Marketing Communications: With your consent, we may send you marketing communications, such as newsletters, promotional offers, and updates, in accordance with applicable laws and regulations. You have the right to opt-out of these communications at any time (see Article 5).
- Website Improvements: Non-personal and personal information is analyzed to enhance the functionality, content, and user experience of the Website. This analysis helps us tailor our services to your preferences and needs.
- Legal Compliance: We may process your personal information to comply with legal obligations, including tax regulations, fraud prevention, and responding to law enforcement requests.
4.2 Consent and Revocation
4.2.1 Marketing Consent: Marketing communications are sent to you with your explicit consent. You may withdraw your consent at any time by following the opt-out instructions provided in each communication or by contacting us using the contact information provided in Article 7 ("Contact Information").
4.2.2 Order Processing: Certain personal information is required to fulfill your orders. By engaging in transactions on the Website, you acknowledge and agree that we may use your information for order processing and related purposes.
4.2.3 Customer Service: Providing accurate contact information is essential for us to address your inquiries and provide customer support effectively. Failure to provide such information may limit our ability to assist you.
4.2.4 Legal Obligations: We will use your personal information as necessary to comply with legal obligations, such as tax reporting or responding to lawful requests from law enforcement agencies.
ARTICLE 5: INFORMATION DISCLOSURE
5.1 General Disclosure Principles
5.1.1 Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing or promotional purposes. Your personal information is treated with the utmost care and respect.
5.1.2 Limited Exceptions: However, there are limited circumstances under which we may disclose your personal information to third parties, including:
5.2 Business Partners and Service Providers
5.2.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in conducting and improving our business operations. These service providers include but are not limited to:
- Payment Processors: We may share payment information with secure and reputable payment processors to facilitate payment transactions and prevent fraudulent activities.
- Shipping Services: To fulfill your orders, we may disclose your shipping address and contact information to shipping carriers.
- Website Hosting and Maintenance: We may engage third-party providers to host, maintain, and secure the Website.
- Customer Support: Our customer support services may involve the sharing of your information with third-party providers who assist us in addressing your inquiries and requests.
5.2.2 Data Protection Agreements: We enter into data protection agreements with these service providers to ensure that your personal information is processed in compliance with applicable laws and regulations, and that adequate security measures are in place.
5.3 Legal Obligations and Compliance
5.3.1 Legal Obligations: We may disclose your personal information when we are legally obligated to do so, such as in response to a subpoena, court order, or other legal process. We may also share information when we believe it is necessary to protect our rights, privacy, safety, or property, or that of others.
5.3.2 Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and provided with choices regarding your personal information, if applicable.
5.4 Consent
5.4.1 Explicit Consent: We will not disclose your personal information to third parties for purposes other than those described in this Privacy Policy without your explicit consent.
ARTICLE 6: SECURITY
6.1 Data Security Measures
6.1.1 Data Protection Commitment: Lift Chair Heaven LLC ("Company") is committed to safeguarding your personal information. To this end, we have implemented comprehensive security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
6.1.2 SSL Encryption: We employ Secure Socket Layer (SSL) technology to secure the transmission of data between your device and our servers. SSL encryption helps protect your personal information during data transfer, such as when making purchases or submitting sensitive information.
6.1.3 Regular Security Audits: Our security protocols are subject to regular audits and assessments to identify vulnerabilities and ensure ongoing protection.
6.1.4 Access Control: Access to your personal information is restricted to authorized personnel who have a legitimate need to access such data for the purposes described in this Privacy Policy.
6.2 No Absolute Security
6.2.1 No Guarantees: While we employ stringent security measures, it is important to acknowledge that no online service can guarantee absolute security. The internet is inherently susceptible to security breaches and risks beyond our control.
6.2.2 User Responsibility: You play a crucial role in protecting your personal information. Please exercise caution when sharing personal information online and maintain the security of your login credentials.
6.2.3 Incident Response: In the event of a data breach or security incident, we will take prompt action to investigate and remediate the breach, notify affected individuals as required by law, and cooperate with relevant authorities.
6.2.4 Data Backup: We maintain data backup systems to mitigate data loss risks. However, we are not liable for any loss or corruption of data.
6.3 User Assistance
6.3.1 Password Protection: You are responsible for protecting your account login credentials, including your password. We recommend using strong, unique passwords and regularly updating them.
6.3.2 Account Security: If you suspect unauthorized access to your account or a security breach, please notify us immediately by following the contact information provided in Article 7 ("Contact Information").
6.3.3 Security Updates: To enhance your security, we advise keeping your device's operating system and software applications up to date with the latest security updates.
ARTICLE 7: COOKIES AND TRACKING TECHNOLOGIES
7.1 Use of Cookies
7.1.1 Cookie Consent: By using the Liftchairheaven.com website ("Website"), you consent to the use of cookies and similar tracking technologies as described in this Privacy Policy.
7.1.2 Types of Cookies: We employ different types of cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the basic functionality of the Website and enable features such as page navigation and access to secure areas. The Website may not function properly without these cookies.
- Analytics and Performance Cookies: We use these cookies to collect information about your use of the Website, including your interaction with content and pages. This data is utilized to analyze trends, enhance Website performance, and improve user experiences.
- Advertising Cookies: These cookies are employed to deliver targeted advertisements based on your browsing behavior, preferences, and interests. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns.
7.1.3 Third-Party Cookies: Some cookies may be placed by third-party service providers and partners to assist us in delivering various aspects of our services, including analytics and advertising. These third parties are bound by their own privacy policies and terms of use.
7.2 Cookie Management
7.2.1 Cookie Settings: You have the option to manage your cookie preferences through your browser settings. You may choose to block or delete cookies, which may affect certain features and functionality of the Website.
7.2.2 Opting Out: To opt out of third-party cookies used for advertising purposes, you can adjust your preferences through industry-specific opt-out platforms or by configuring your browser settings accordingly.
7.2.3 Do Not Track: Some web browsers offer a "Do Not Track" ("DNT") feature. At this time, the Website does not respond to DNT signals, as there is no universally accepted standard for how such signals should be handled.
7.3 Cookie Duration
7.3.1 Session Cookies: Session cookies are temporary and are erased from your device when you close your browser session.
7.3.2 Persistent Cookies: Persistent cookies remain on your device for a specified period, even after you close your browser. They are used for tasks such as remembering login credentials and settings. Set by Google and tracks who visits the store and from where.
7.4 Cookie Policy Updates
7.4.1 Policy Revisions: We reserve the right to update this Cookie Policy to reflect changes in our use of cookies and tracking technologies. Any revisions will be posted on the Website, and the "Last Updated" date will be revised accordingly.
ARTICLE 8: THIRD-PARTY LINKS
8.1 External Links
8.1.1 Links to Third-Party Websites: The Liftchairheaven.com website ("Website") may contain hyperlinks or references to external websites, applications, or resources that are not owned or operated by Lift Chair Heaven LLC ("Company"). These links are provided for your convenience and reference only.
8.1.2 Privacy Practices: Please be aware that when you access and use third-party websites linked from our Website, you do so at your own risk. The Company has no control over the privacy practices, content, or functionality of these external sites.
8.2 Responsibility
8.2.1 No Endorsement: The inclusion of links to third-party websites on our Website does not imply endorsement, approval, or affiliation with the linked entities. The Company disclaims any responsibility for the accuracy, legality, or authenticity of the content, services, or products offered by third-party websites.
8.2.2 Independent Privacy Policies: Third-party websites may have their own privacy policies and terms of use that differ from those of the Company. It is your responsibility to review and understand the privacy practices of any linked external sites.
8.2.3 Data Collection: Please be aware that when you navigate to third-party websites, they may collect personal information from you in accordance with their privacy policies and practices. The Company does not have control over the data collection activities of third parties.
8.3 Exiting Our Website
8.3.1 Return to Our Website: We encourage you to return to our Website after accessing external links. When you return to our Website, our Privacy Policy and Terms and Conditions will apply to your interactions and activities on our platform.
8.3.2 Browser Settings: You may configure your web browser to open external links in a new window or tab to facilitate your return to our Website.
8.4 Reporting Concerns
8.4.1 Suspicious Links: If you encounter any suspicious or harmful links on our Website that lead to third-party sites, please report them to us using the contact information provided in Article 7 ("Contact Information").
ARTICLE 9: CHANGES TO PRIVACY POLICY
9.1 Policy Updates
9.1.1 Policy Revisions: Lift Chair Heaven LLC ("Company") reserves the right to update and revise this Privacy Policy as necessary to reflect changes in our data practices, legal requirements, or the evolving needs of our users.
9.1.2 Notification: We will notify you of any material changes to this Privacy Policy by posting the revised version on the Liftchairheaven.com website ("Website"). The "Last Updated" date at the beginning of this Privacy Policy will be revised to reflect the date of the latest changes.
9.2 Review and Acknowledgment
9.2.1 User Responsibility: It is your responsibility to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
9.2.2 Continued Use: Your continued use of the Website following the posting of revisions to this Privacy Policy constitutes your acceptance of the updated terms and practices.
9.3 Opt-Out Option
9.3.1 Opt-Out of Changes: If you do not agree with any updates to this Privacy Policy, you have the right to opt-out by discontinuing your use of the Website. If you have registered for an account, you may also close your account.
ARTICLE 10: GOVERNING LAW
10.1 Jurisdiction
10.1.1 Applicable Law: This Privacy Policy and all matters arising out of or related to it are governed by and construed in accordance with the laws of the United States and the State of Texas, without regard to its conflict of law principles.
10.1.2 Venue: Any disputes, legal actions, or proceedings arising under or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located within the State of Texas, and you consent to personal jurisdiction and venue in these courts.
10.1.3 International Users: If you are accessing our services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to such transfers and processing in the United States.
10.2 Compliance with Local Laws
10.2.1 International Privacy Laws: If you are accessing our services from a jurisdiction with privacy laws or regulations that differ from those of the United States, please be aware that we will handle your personal information in accordance with our Privacy Policy, which may not offer the same level of protection as required by your local laws.
10.2.2 Compliance Responsibility: It is your responsibility to understand and comply with the privacy laws and regulations applicable in your jurisdiction when using our services.
ARTICLE 11: CONTACT INFORMATION
11.1 Contact Us
11.1.1 Questions and Inquiries: If you have any questions, concerns, or inquiries regarding this Privacy Policy, you may contact us through the following means:
- Email: Info@liftchairheaven.com
- Phone: 214-856-1476
11.2 Written Communication
11.2.1 Mailing Address: You may also contact us by mail at the following address:
12333 Sowden Rd Ste B #209320, Houston, TX USA 77080
11.2.2 Attention: Please ensure that any written communication clearly indicates the purpose of your contact, your contact information, and any specific requests or concerns related to privacy matters.