Return Policy

At Lift Chair Heaven, your satisfaction is our top priority, and we are committed to making your shopping experience as smooth as possible. We understand that our lift chair suppliers have unique return policies. We aim to provide you with clear and transparent information to ensure your return experience is hassle free. Returns are generally accepted in cases of manufacturing defects or damages. Please carefully review the supplier-specific policies outlined below for Mega Motion and Journey Health and Lifestyle.

Mega Motion Returns:

• Buyer's Remorse: Unfortunately, Mega Motion does not accept returns or SWAP outs due to buyer's remorse.
• Damaged or Defective Items: In the event that your Mega Motion lift chair arrives damaged or in a defective state, Mega Motion will repair or replace the chair at no cost to you!
• Resolution Process: Email us at returns@liftchairheaven.com with your order details and clear photos of the damage. We will promptly contact Mega Motion on your behalf to initiate the resolution process.

Journey Health and Lifestyle Returns:

• Buyer's Remorse: Unfortunately, Journey Health and Lifestyle does not accept returns or SWAP outs due to buyer's remorse for Perfect Sleep Chair.
• Damaged or Defective Items: If your Perfect Sleep Chair arrives damaged or with manufacturing defects, Journey Health and Lifestyle will repair or replace the chair at no cost to you!
• Resolution Process: Email us at returns@liftchairheaven.com with your order details and clear photos of the damage. We will promptly contact Journey Health and Lifestyle on your behalf to initiate the resolution process.

Contact Us:

If you have any questions or require assistance during the return process, our dedicated team is here to help. Feel free to email us at returns@liftchairheaven.com and we will guide you through the necessary steps to ensure a swift and satisfactory resolution.